Last Updated: August 21, 2026
Welcome to SAARVIYA.
These Terms & Conditions govern your access to and use of the SAARVIYA website, products, services, and online shopping platform.
SAARVIYA is a fashion and lifestyle brand operated by Chakraborty Consultancy.
By accessing, browsing, registering on, or placing an order through our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. Business Information
Brand Name: SAARVIYA
Business Name: Chakraborty Consultancy
Website: https://saarviya.com
Email: care@saarviya.com
Customer Support: +91 8158857509
Business Address:
DumDum, Kolkata,
West Bengal – 700050
India
2. Eligibility
By using our website or placing an order, you confirm that:
- The information provided by you is accurate and complete.
- You are legally capable of entering into a binding transaction.
- You are authorised to use the selected payment method.
- You will use our website only for lawful purposes.
If you are placing an order on behalf of another person, you confirm that you have the necessary authority or consent to do so.
3. Products and Product Information
SAARVIYA offers fashion and lifestyle products, including products such as:
- Sarees
- Kurtis
- Ethnic wear
- Fashion and lifestyle products
We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colours, and other information displayed on our website are accurate.
However, minor variations in colour, appearance, texture, design, or detailing may occur due to:
- Screen and display settings
- Lighting conditions
- Photography
- Manufacturing processes
- Fabric characteristics
Such reasonable variations may not necessarily be considered a product defect.
4. Product Availability
All products displayed on the SAARVIYA website are subject to availability.
Adding a product to your shopping cart does not guarantee its availability.
In the event that a product becomes unavailable after you place an order, SAARVIYA reserves the right to cancel the affected order. If payment has already been successfully received, the eligible amount will be refunded according to our applicable refund process.
5. Pricing and Payments
All product prices displayed on our website are shown in Indian Rupees (INR), unless otherwise stated.
We reserve the right to modify product prices, discounts, offers, and promotional campaigns at any time without prior notice.
The price applicable to your order will generally be the price displayed at the time the order is placed, subject to correction of any genuine technical, typographical, or pricing errors.
Payments may be accepted through available payment methods, which may include:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Other payment methods made available on our website
Online payments may be processed through authorised third-party payment service providers.
SAARVIYA does not intentionally store complete debit card, credit card, CVV, PIN, or other sensitive payment authentication information on its own servers.
6. Order Acceptance
Placing an order on the SAARVIYA website constitutes a request to purchase the selected product.
An order confirmation or payment confirmation does not necessarily constitute final acceptance of the order.
SAARVIYA reserves the right to accept, reject, cancel, or limit any order where reasonably necessary, including due to:
- Product unavailability
- Payment verification issues
- Incorrect pricing
- Incorrect product information
- Technical or system errors
- Incomplete customer information
- Delivery service limitations
- Suspected fraudulent activity
If an order is cancelled after successful payment, the eligible amount will be refunded according to the applicable refund process.
7. Shipping and Delivery
Delivery timelines displayed on our website are estimates and may vary depending on:
- Delivery location
- Product availability
- Courier or logistics operations
- Weather conditions
- Public holidays
- Other circumstances beyond our reasonable control
SAARVIYA will make reasonable efforts to process and deliver confirmed orders.
However, delays caused by logistics partners or circumstances beyond our reasonable control may occur.
Customers are responsible for providing accurate shipping details, including the correct name, mobile number, and delivery address.
SAARVIYA may not be responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete delivery information provided by the customer.
8. Cancellation Policy
Customers may request cancellation of an order before it has been shipped or dispatched.
Once an order has been shipped, dispatched, or handed over to the delivery partner, cancellation may not be possible.
A cancellation request will be considered successful only after confirmation from SAARVIYA.
For complete details, customers should review our Cancellation Policy.
9. Return and Refund Policy
SAARVIYA provides a 3-day return window from the date of successful delivery for eligible products.
To request a return, customers must contact us within 3 days of receiving the product and comply with the applicable return conditions.
Returned products may be inspected before approval of a refund.
For approved returns, the eligible refund will be initiated within 7 days after receipt and inspection of the returned product.
For complete details regarding return eligibility, refund processing, non-returnable products, and other conditions, customers should review our Refund & Return Policy.
10. Order Cancellation by SAARVIYA
SAARVIYA reserves the right to cancel an order where reasonably necessary, including but not limited to:
- Product unavailability
- Incorrect pricing due to a technical or human error
- Payment verification failure
- Incorrect customer information
- Delivery limitations
- Suspected fraudulent or unauthorised transactions
- Violation of these Terms & Conditions
Where payment has been successfully received for an order cancelled by SAARVIYA, the eligible amount will be refunded through the applicable refund process.
11. Customer Responsibilities
When using our website, you agree that you will not:
- Provide false, inaccurate, or misleading information.
- Use another person’s identity or payment information without authorisation.
- Attempt to interfere with the security or proper functioning of our website.
- Engage in fraudulent transactions.
- Misuse promotional offers, discount codes, or other services.
- Upload or transmit harmful software, viruses, or malicious code.
- Use our website for any unlawful purpose.
We reserve the right to suspend or restrict access where misuse, fraud, or violation of these Terms & Conditions is reasonably suspected.
12. Intellectual Property Rights
Unless otherwise stated, all content available on the SAARVIYA website, including:
- Brand name
- Logo
- Product photographs
- Website design
- Text
- Graphics
- Images
- Videos
- Product descriptions
is owned by or used with permission by SAARVIYA and/or Chakraborty Consultancy.
You may not copy, reproduce, distribute, modify, republish, or commercially use our content without prior written permission.
13. Third-Party Services
Our website may use or provide access to third-party services, including:
- Payment gateways
- Shipping and logistics providers
- Technology service providers
- Analytics services
- Social media platforms
Your use of such third-party services may also be subject to their respective terms, conditions, and privacy policies.
SAARVIYA is not responsible for the independent policies, actions, or services of third parties beyond our reasonable control.
14. Limitation of Liability
To the maximum extent permitted under applicable law, SAARVIYA and Chakraborty Consultancy shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.
Nothing in these Terms & Conditions is intended to limit any rights or liabilities that cannot legally be excluded under applicable law.
15. Privacy and Data Protection
Your use of the SAARVIYA website is also subject to our Privacy Policy.
By using our website, you acknowledge that your personal information may be collected and processed in accordance with our Privacy Policy and applicable laws.
16. Force Majeure
SAARVIYA shall not be held responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including:
- Natural disasters
- Floods
- Fires
- Strikes
- Government actions
- Internet or technical failures
- Transportation disruptions
- Public health emergencies
- Other unforeseen events
In such circumstances, we will make reasonable efforts to minimise disruption and fulfil our obligations when reasonably possible.
17. Changes to These Terms
SAARVIYA reserves the right to update or modify these Terms & Conditions at any time.
Any changes will become effective when the revised Terms & Conditions are published on this page.
We encourage customers to review this page periodically.
Continued use of our website after updated Terms & Conditions are published may constitute acceptance of the revised terms, subject to applicable law.
18. Governing Law and Jurisdiction
These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of India.
Any disputes arising from or relating to the use of the SAARVIYA website, products, or services shall be subject to the applicable jurisdiction of the competent courts.
19. Contact Us
For any questions regarding these Terms & Conditions, orders, payments, cancellations, returns, or refunds, please contact us:
SAARVIYA
A Brand Operated by Chakraborty Consultancy
Website: https://saarviya.com
Email: care@saarviya.com
Customer Support: +91 8158857509
Business Address:
DumDum, Kolkata,
West Bengal – 700050
India
20. Agreement to These Terms
By accessing, browsing, or placing an order through the SAARVIYA website, you confirm that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Refund & Return Policy, and Cancellation Policy.
© 2026 SAARVIYA. All Rights Reserved.
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