Last Updated: August 21, 2026
Welcome to SAARVIYA.
This Shipping Policy explains how orders placed through the SAARVIYA website are processed, shipped, and delivered.
SAARVIYA is a fashion and lifestyle brand operated by Chakraborty Consultancy.
By placing an order through our website, you agree to the terms of this Shipping Policy.
1. Order Processing
Once your order is successfully placed and payment is confirmed, we begin processing the order.
Orders are generally processed within 1–3 business days, subject to:
- Product availability
- Order verification
- Payment confirmation
- Order volume
- Operational requirements
Orders are not normally processed or dispatched on Sundays or applicable public holidays.
In certain cases, order processing may take longer due to high order volumes, product availability, technical issues, or other circumstances beyond our reasonable control.
2. Shipping Locations
SAARVIYA currently delivers to eligible locations within India, subject to service availability of our shipping and logistics partners.
Delivery availability may vary depending on the customer’s PIN code and location.
We reserve the right to decline or cancel orders for locations that are not serviceable by our delivery partners.
3. Estimated Delivery Time
After your order has been processed and dispatched, the estimated delivery time may vary depending on your location.
Generally, orders may be delivered within approximately 3–10 business days after dispatch.
Delivery timelines are estimates only and may vary due to:
- Delivery location
- Courier partner operations
- Weather conditions
- Public holidays
- Festivals
- Transportation disruptions
- High shipment volumes
- Remote or non-serviceable areas
- Other circumstances beyond our reasonable control
SAARVIYA does not guarantee delivery on a specific date unless explicitly stated otherwise.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your order.
Any applicable shipping fee will be clearly communicated to the customer before payment is completed.
SAARVIYA may offer:
- Free shipping on selected products or orders
- Promotional free shipping offers
- Location-based shipping charges
Such offers may be changed, modified, or withdrawn at any time without prior notice.
5. Order Tracking
Once your order has been dispatched, tracking details may be provided through:
- SMS
- Order tracking page
- Other available communication methods
Tracking information may take some time to become active after the shipment is handed over to the logistics partner.
Customers are advised to use the provided tracking information to monitor the status of their shipment.
6. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name
- Mobile number
- House, building, or flat details
- Street or locality
- City
- State
- PIN code
SAARVIYA may not be responsible for delivery delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or inaccurate delivery information provided by the customer.
Please contact us as soon as possible if you need to correct your delivery details. Address changes may not be possible once the order has been shipped.
7. Delivery Attempts
Our logistics or delivery partners may make reasonable attempts to deliver your order to the provided address.
If delivery is unsuccessful due to reasons such as:
- Customer unavailable
- Incorrect address
- Incorrect or unreachable mobile number
- Refusal to accept delivery
- Repeated unsuccessful delivery attempts
the shipment may be returned to us.
In such cases, additional shipping or handling charges may apply, where applicable.
8. Delayed Deliveries
While we make reasonable efforts to ensure timely delivery, delays may occasionally occur.
SAARVIYA shall not be held responsible for delays caused by circumstances beyond our reasonable control, including:
- Courier or logistics delays
- Weather conditions
- Natural disasters
- Public holidays or festivals
- Government restrictions
- Transportation disruptions
- Strikes or operational disruptions
- Remote area delivery limitations
If there is a significant delay, customers may contact our support team for assistance.
9. Damaged or Incorrect Deliveries
If you receive a product that is:
- Damaged
- Defective
- Incorrect
- Different from the product ordered
Please contact us within 3 days of receiving the product.
You may be requested to provide clear photographs or videos of the product and packaging for verification.
Eligible requests will be handled in accordance with our Refund & Return Policy.
10. Undelivered or Lost Shipments
If your order is marked as delivered but you have not received it, or if there is an issue with the shipment, please contact us as soon as possible.
We will coordinate with the relevant logistics partner to investigate the issue.
Resolution of such cases may depend on the investigation and confirmation provided by the applicable delivery partner.
11. Order Cancellation
Customers may request cancellation of an order before it has been shipped or dispatched.
Once an order has been shipped or handed over to the delivery partner, cancellation may not be possible.
For more details, please refer to our Cancellation Policy.
12. Returns and Refunds
Eligible products may be returned within 3 days from the date of delivery, subject to the conditions mentioned in our Refund & Return Policy.
After the returned product is received and successfully inspected, the eligible refund will be initiated within 7 days of receiving the returned product.
Please review our Refund & Return Policy for complete details regarding eligibility, return conditions, and refunds.
13. Force Majeure
SAARVIYA shall not be responsible for delays or failure to deliver caused by circumstances beyond our reasonable control, including natural disasters, floods, fires, strikes, government actions, transportation disruptions, public emergencies, or other unforeseen events.
14. Changes to This Shipping Policy
SAARVIYA reserves the right to update or modify this Shipping Policy at any time.
Any changes will become effective once the revised policy is published on our website.
We encourage customers to review this page periodically.
15. Contact Us
For any questions regarding shipping, delivery, order tracking, or related matters, please contact us:
SAARVIYA
A Brand Operated by Chakraborty Consultancy
Website: https://saarviya.com
Email: care@saarviya.com
Customer Support: +91 8158857509
Business Address:
DumDum, Kolkata,
West Bengal – 700050
India
16. Agreement to This Shipping Policy
By placing an order through the SAARVIYA website, you confirm that you have read, understood, and agreed to this Shipping Policy.
© 2026 SAARVIYA. All Rights Reserved.
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